Frequently asked questions
Quick answers to what people ask us most.
Can I use my own prescription?
Yes. Send it to our support team with your order number — any prescription under two years old works.
Do you do eye tests?
Yes, free at every SharpDekho store. Home eye tests are available in selected cities.
What if the frames do not suit me?
Return within 14 days for a full refund, as long as the frames are unused.
How do I check my order status?
Sign in and open Orders, or use the tracking link in your confirmation email.